Some popular accounts and celebrities got it, others didn’t, and no one knew why. Another solution you can try is to create a clone of Instagram with a third-party tool – Parallel Space. Start by tapping the airplane icon on the upper right corner of the app to see all your private messages. I spent a day trying to find a customer service contact and finally resorted to submitting a support request. How to see your message requests on Instagram, and manage them. Log into your Instagram account using the newly created Facebook account. Go to the Help … Fix 3. Delete Instagram App and reinstall it on your phone. Use the newly registered Facebook account to log in your Instagram. It may also raise an unblock request if everything seems fine to them. Instagram calls it “Media Partner Support.” According to Instagram, “Media partners can submit requests on behalf of public figures. 9. Luckily for Instagrammers everywhere, since August 28, 2018, users have been able to request verification from Instagram directly. How to email the Instagram for help? However, you can access your hidden messages on Instagram through the mobile app. If you get no response from Instagram after a couple of days, try sending Instagram Support a direct email support@instagram.com. Two weeks ago, our business Instagram account disappeared without warning. Well in my case my account was hacked by an hacker and i send an mail to Instagram that my account was hacked and the support team replied with in 24 hours during first mail. Log into your Instagram account. Q. If you have any hidden messages, you'll see a link to … Tl;dr: The only way to get verified is through the official form, unless you are Jennifer Aniston (in which case, scroll down to Tip #7: Work with an agency or publicist, or maybe stop reading this article entirely because you’re doing great ! On your Instagram feed, select the arrow in the top right corner. The best way to get active support from Instagram is to report a specific issue, but make sure you have a legitimate grievance before taking these steps. … And remember that Instagram will never request payment, and will never contact you. ). Report to the Instagram Support Team. The Instagram website in a browser doesn't have an option to see your hidden messages without using a third-party tool. If none of the fixes discussed above works in your favor, then what you can now try doing is you can report your problem on Instagram and Instagram support team will get back to you with an answer or a solution. Instagram (and social media in general) can be a blessing and a curse. 1. 1. Use Parallel Space App on Your Phone. Here’s my experience of emailing Instagram and how I found much better HUMAN support than their mediocre help center. Before, Instagram was pretty much a black box in terms of who got the blue check. 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